When do I need to submit my KTP?
Only when you withdraw more than Rp 100.000 at once. You submit it once, and you can withdraw while it is being checked.
We ask for your KTP only at a withdrawal, and only for a withdrawal above Rp 100.000 (currently). A withdrawal of Rp 100.000 or less does not need it. Signing up, submitting videos and filing claims never ask for it.
How it works
- You submit it once: your full name as printed on the card, your 16-digit NIK, and a clear photo of the card. Later withdrawals do not ask again.
- You can withdraw while it is being checked. Our finance team reads the KTP when it reviews your withdrawal, and approving the withdrawal verifies it.
- One NIK, one account. A NIK already used by another active account cannot be used again.
If your KTP is rejected
You will be asked to submit it again before your next withdrawal above the threshold. Make sure the photo is sharp, the whole card is visible, and the name matches your withdrawal account.
The photo is kept in private storage that only our review team can open, and every time it is opened is logged.